FAQs

Can I allow my clients to self-check-in?

Self-Check In for your Clients.

Written by Sree
Updated over a week ago

How can I disable certain notifications been sent to me?

Disabling Certain Email Notifications

Written by Sree
Updated over a week ago

How can my clients contact me through my service store?

Written by Pulkit Srivastava
Updated over a week ago

Why is Maximum Attendee count not getting updated in the Class schedule?

Written by Kabandi Saikia
Updated over a week ago

What is the difference between active clients, inactive clients, and lead?

client tags

Written by Kabandi Saikia
Updated over a week ago

Not able to change the start date of a class

how to change the start date of the class

Written by Kabandi Saikia
Updated over a week ago

Why are my Class Schedules not showing up?

Written by Kabandi Saikia
Updated over a week ago

How to add breaks?

Add Breaks to your services for upcoming holidays or if you have scheduled maintenance or you and your trainers are not available.

Written by Sree
Updated over a week ago

Why is the Trainer's name not getting updated in the Class schedule & Auto-Emails?

Written by Kabandi Saikia
Updated over a week ago

Notification Emails

Use notification emails to deliver all your notifications to a secondary mailbox or to a specific team member.

Written by Sree
Updated over a week ago

How to add a new Staff Member

Written by Sree
Updated over a week ago

Set up a custom subdomain domain using a CNAME

Set up a custom sub-domain for your Omnify Service Store with a CNAME

Written by Sree
Updated over a week ago

Introductory Video

Gain maximum client interaction with a welcoming video for your customers when they see your Service Store

Written by Kabandi Saikia
Updated over a week ago

How to change or edit class timings?

Make changes to all schedules of your classes.

Written by Kabandi Saikia
Updated over a week ago

Integrating WordPress with Omnify

Learn to integrate Wordpress with the Omnify service store using the WordPress Plug-in

Written by Sree
Updated over a week ago

How to view cancelled classes

Here is how you can view your cancelled classes.

Written by Kabandi Saikia
Updated over a week ago

Access of the platform to team members

The access of the platform can be restricted to team members as and how required.

Written by Kabandi Saikia
Updated over a week ago

I have changed my Businesses' Name, but it's not changed in the emails?

Written by Sree
Updated over a week ago

How to disable or remove the logo from the service store?

Written by Sree
Updated over a week ago

What is Family Sharing

Written by Tharun Joseph
Updated over a week ago

How to cancel your subscription?

Written by Sree
Updated over a week ago

How to export customer list

Written by Kabandi Saikia
Updated over a week ago

How to set up recurring Class packs?

Written by Sree
Updated over a week ago

How to use Classpack for Unlimited Class access?

Written by Sree
Updated over a week ago

How to add credits to a customer's account manually?

Written by Sree
Updated over a week ago

Can I hide active services from the service store?

Written by Sree
Updated over a week ago

How to use cloud POS to make bookings?

Written by Pulkit Srivastava
Updated over a week ago