FAQs

Find the answers to all the frequent questions. We will keep updating this list!

Kabandi Saikia avatar Ash Jain avatar Tharun Joseph avatar
24 articles in this collection
Written by Kabandi Saikia, Ash Jain, and Tharun Joseph

Why is Maximum Attendee count not getting updated in the Class schedule?

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Written by Kabandi Saikia
Updated over a week ago

What is the difference between active clients, inactive clients, and lead?

client tags
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Written by Kabandi Saikia
Updated over a week ago

Not able to change the start date of a class

how to change the start date of the class
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Written by Kabandi Saikia
Updated over a week ago

Why are my Class Schedules not showing up?

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Written by Kabandi Saikia
Updated over a week ago

Why is the Trainer's name not getting updated in the Class schedule & Auto-Emails?

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Written by Kabandi Saikia
Updated over a week ago

Notification Emails

Use notification emails to deliver all your notifications to a secondary mailbox or to a specific team member.
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Written by Ash Jain
Updated over a week ago

How to add a new Staff Member

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Written by Ash Jain
Updated over a week ago

Set up a custom subdomain domain using a CNAME

Set up a custom sub-domain for your Omnify Service Store with a CNAME
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Written by Tharun Joseph
Updated over a week ago

Introductory Video

Gain maximum client interaction with a welcoming video for your customers when they see your Service Store
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Written by Kabandi Saikia
Updated this week

How to change or edit class timings?

Make changes to all schedules of your classes.
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Written by Kabandi Saikia
Updated this week

Integrating Wordpress with Omnify

Learn to integrate Wordpress with the Omnify service store using the WordPress Plug-in
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Written by Tharun Joseph
Updated over a week ago

How to view cancelled classes

Here is how you can view your cancelled classes.
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Written by Kabandi Saikia
Updated this week

Access of the platform to team members

The access of the platform can be restricted to team members as and how required.
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Written by Kabandi Saikia
Updated this week

I have changed my Businesses' Name, but it's not changed in the emails?

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Written by Tharun Joseph
Updated over a week ago

How to disable or remove logo from service store?

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Written by Kabandi Saikia
Updated this week

What is Family Sharing

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Written by Tharun Joseph
Updated over a week ago

How to cancel your subscription?

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Written by Tharun Joseph
Updated over a week ago

How to export customer list

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Written by Kabandi Saikia
Updated this week

How to set-up recurring Class packs?

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Written by Tharun Joseph
Updated over a week ago

How to use Class pack for Unlimited Class access?

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Written by Tharun Joseph
Updated over a week ago

How to add credits to a customers account manually

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Written by Tharun Joseph
Updated over a week ago

Can I hide active services from the service store?

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Written by Tharun Joseph
Updated over a week ago

How to use cloud POS to make bookings?

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Written by Tharun Joseph
Updated over a week ago

How to change attendees in a class?

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Written by Tharun Joseph
Updated over a week ago