FAQs

Find the answers to all the frequent questions. We will keep updating this list!

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27 articles in this collection
Written by Kabandi Saikia and Tharun Joseph

Can I allow my clients to self-check-in?

Self-Check In for your Clients.
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Written by Kabandi Saikia
Updated over a week ago

How can I disable certain notifications been sent to me?

Disabling Certain Email Notifications
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Written by Kabandi Saikia
Updated over a week ago

How can my clients contact me through my service store?

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Written by Kabandi Saikia
Updated over a week ago

Why is Maximum Attendee count not getting updated in the Class schedule?

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Written by Kabandi Saikia
Updated over a week ago

What is the difference between active clients, inactive clients, and lead?

client tags
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Written by Kabandi Saikia
Updated over a week ago

Not able to change the start date of a class

how to change the start date of the class
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Written by Kabandi Saikia
Updated over a week ago

Why are my Class Schedules not showing up?

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Written by Kabandi Saikia
Updated over a week ago

How to add breaks?

Add Breaks to your services for upcoming holidays or if you have scheduled maintenance or you and your trainers are not available.
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Written by Kabandi Saikia
Updated over a week ago

Why is the Trainer's name not getting updated in the Class schedule & Auto-Emails?

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Written by Kabandi Saikia
Updated over a week ago

Notification Emails

Use notification emails to deliver all your notifications to a secondary mailbox or to a specific team member.
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Written by Kabandi Saikia
Updated over a week ago

How to add a new Staff Member

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Written by Kabandi Saikia
Updated over a week ago

Set up a custom subdomain using a CNAME

Set up a custom sub-domain for your Omnify Service Store with a CNAME
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Written by Kabandi Saikia
Updated over a week ago

Introductory Video

Gain maximum client interaction with a welcoming video for your customers when they see your Service Store
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Written by Kabandi Saikia
Updated over a week ago

How to change or edit class timings?

Make changes to all schedules of your classes.
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Written by Kabandi Saikia
Updated over a week ago

Integrating WordPress with Omnify

Learn to integrate Wordpress with the Omnify service store using the WordPress Plug-in
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Written by Kabandi Saikia
Updated over a week ago

How to view cancelled classes

Here is how you can view your cancelled classes.
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Written by Kabandi Saikia
Updated over a week ago

Access of the platform to team members

The access of the platform can be restricted to team members as and how required.
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Written by Kabandi Saikia
Updated over a week ago

I have changed my Businesses' Name, but it's not changed in the emails?

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Written by Kabandi Saikia
Updated over a week ago

How to disable or remove the logo from the service store?

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Written by Kabandi Saikia
Updated over a week ago

What is Family Sharing

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Written by Tharun Joseph
Updated over a week ago

How to cancel your subscription?

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Written by Kabandi Saikia
Updated over a week ago

How to export customer list

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Written by Kabandi Saikia
Updated over a week ago

How to set up recurring Class packs?

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Written by Kabandi Saikia
Updated over a week ago

How to use Classpack for Unlimited Class access?

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Written by Kabandi Saikia
Updated over a week ago

How to add credits to a customer's account manually?

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Written by Kabandi Saikia
Updated over a week ago

Can I hide active services from the service store?

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Written by Kabandi Saikia
Updated over a week ago

How to use cloud POS to make bookings?

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Written by Kabandi Saikia
Updated over a week ago