FAQs

Find the answers to all the frequent questions. We will keep updating this list!

Kabandi Saikia avatar Tharun Joseph avatar Sree avatar +1
27 articles in this collection
Written by Kabandi Saikia, Tharun Joseph, Sree and 1 other

Can I allow my clients to self-check-in?

Self-Check In for your Clients.
Sree avatar
Written by Sree
Updated this week

How can I disable certain notifications been sent to me?

Disabling Certain Email Notifications
Sree avatar
Written by Sree
Updated this week

How can my clients contact me through my service store?

Pulkit Srivastava avatar
Written by Pulkit Srivastava
Updated over a week ago

Why is Maximum Attendee count not getting updated in the Class schedule?

Kabandi Saikia avatar
Written by Kabandi Saikia
Updated over a week ago

What is the difference between active clients, inactive clients, and lead?

client tags
Kabandi Saikia avatar
Written by Kabandi Saikia
Updated over a week ago

Not able to change the start date of a class

how to change the start date of the class
Kabandi Saikia avatar
Written by Kabandi Saikia
Updated over a week ago

Why are my Class Schedules not showing up?

Kabandi Saikia avatar
Written by Kabandi Saikia
Updated over a week ago

How to add breaks?

Add Breaks to your services for upcoming holidays or if you have scheduled maintenance or you and your trainers are not available.
Sree avatar
Written by Sree
Updated over a week ago

Why is the Trainer's name not getting updated in the Class schedule & Auto-Emails?

Kabandi Saikia avatar
Written by Kabandi Saikia
Updated over a week ago

Notification Emails

Use notification emails to deliver all your notifications to a secondary mailbox or to a specific team member.
Sree avatar
Written by Sree
Updated over a week ago

How to add a new Staff Member

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Written by Sree
Updated this week

Set up a custom subdomain domain using a CNAME

Set up a custom sub-domain for your Omnify Service Store with a CNAME
Sree avatar
Written by Sree
Updated over a week ago

Introductory Video

Gain maximum client interaction with a welcoming video for your customers when they see your Service Store
Kabandi Saikia avatar
Written by Kabandi Saikia
Updated over a week ago

How to change or edit class timings?

Make changes to all schedules of your classes.
Kabandi Saikia avatar
Written by Kabandi Saikia
Updated over a week ago

Integrating WordPress with Omnify

Learn to integrate Wordpress with the Omnify service store using the WordPress Plug-in
Sree avatar
Written by Sree
Updated over a week ago

How to view cancelled classes

Here is how you can view your cancelled classes.
Kabandi Saikia avatar
Written by Kabandi Saikia
Updated over a week ago

Access of the platform to team members

The access of the platform can be restricted to team members as and how required.
Kabandi Saikia avatar
Written by Kabandi Saikia
Updated over a week ago

I have changed my Businesses' Name, but it's not changed in the emails?

Sree avatar
Written by Sree
Updated over a week ago

How to disable or remove the logo from the service store?

Sree avatar
Written by Sree
Updated over a week ago

What is Family Sharing

Tharun Joseph avatar
Written by Tharun Joseph
Updated over a week ago

How to cancel your subscription?

Sree avatar
Written by Sree
Updated this week

How to export customer list

Kabandi Saikia avatar
Written by Kabandi Saikia
Updated over a week ago

How to set up recurring Class packs?

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Written by Sree
Updated over a week ago

How to use Classpack for Unlimited Class access?

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Written by Sree
Updated over a week ago

How to add credits to a customer's account manually?

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Written by Sree
Updated over a week ago

Can I hide active services from the service store?

Sree avatar
Written by Sree
Updated over a week ago

How to use cloud POS to make bookings?

Pulkit Srivastava avatar
Written by Pulkit Srivastava
Updated over a week ago