Your clients will be able to get in touch with you if required
Setup Lead Capture for your service store from Settings>>Service Store>>Lead Capture Form and check the box to enable lead capture
When required your clients can get in touch with you by-
On the service store, click the Message Us button either on the top of the page or on the bottom of the page
It will bring up a popup where they can fill in their name, email address, phone number, and the message
You can view the message from-
You will receive the message by email as well as you can view the message from your dashboard>>Client>>Prospect