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Add-Ons Overview

Learn what add-ons are in Omnify, how they work, and where they can be used across services.

Vignesh Bhaskaran avatar
Written by Vignesh Bhaskaran
Updated this week

Overview

Add-ons allow you to offer additional purchasable items alongside your services — such as equipment, merchandise, extra attendees, or additional services. They help businesses upsell, personalise bookings, and manage operational needs efficiently.

Once created, add-ons can be attached to Parties, Programs, Memberships, Appointments, and Order creation in the Frontdesk.


Types of Add-Ons in Omnify

Omnify supports two categories of add-ons:

1. Product-Based Add-Ons

These include:

  • General Items (physical products)

  • Digital Products (files, media, links, PDFs)

Examples:
✔ Socks / Mats
✔ T-shirts / Merchandise
✔ Digital Guides / PDFs
✔ Recipes / Videos / Worksheets


2. Service-Based Add-Ons

These include:

  • Classpacks (Ongoing)

  • Classpacks (Non-Renewing / Fixed Term)

These act as service add-ons, especially for:

  • Programs

  • Memberships

Examples:
✔ Add-on Classpack of 4 classes
✔ Trial Classpack
✔ Additional Family Sessions


Where Each Add-On Type Can Be Used

Use this table to understand which add-on type works with which service:

Service Type

General Item

Digital Product

Classpack (Ongoing)

Classpack (Non-Renewing)

Classes

✅ Yes

✅ Yes

Programs

✅ Yes

✅ Yes

✅ Yes

✅ Yes

Parties

✅ Yes

Camps

✅ Yes

✅ Yes

Memberships

✅ Yes

✅ Yes

✅ Yes

✅ Yes



Types of Add-ons

1. Optional Add-ons

Displayed but not selected by default.

2. Default Selected Add-ons

Pre-selected but can be removed by the customer.

3. Mandatory Add-ons

Must be purchased with the main service.


Where Add-Ons Are Created

All add-ons (product or classpack) are created from:

Products → General Items

Products → Digital Products

Services → Classpacks (Ongoing or Non-Renewing)

Once created, they can be attached to the appropriate services.


How Clients See Add-Ons

Add-ons appear:


Summary

Add-ons in Omnify are powerful and flexible, supporting both products and service-based classpacks.


They enhance services across Classes, Programs, Camps, Parties, and Memberships, allowing you to add value and diversify revenue.

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