Step 1: Start a new order
At the top right of the Frontdesk screen, select Create Order.
Step 2: Choose the payer
Search for a payer by name, then select the correct payer from the available list.
Step 3: Select program and family member
Choose the program. Then, pick the appropriate family member and relevant schedule.
Step 4: Start the trial (if applicable)
To begin a trial for the selected program, click Start Trial.
Step 5: Manage add-ons
Adjust add-ons as needed.
Practice and Play are mandatory.
Socks are selected by default.
Step 6: Proceed to review
Once your order setup is correct, continue to the Review page.
Step 7: Review order & billing
On the left, check your order items.
On the right, review billing details.
Step 8: Add a discount (if applicable)
To apply a discount, select Add discount and choose one from the available options.
Step 9: Choose payment method
Select your payment method — credit card or another supported option.
Step 10: Confirm & complete the order
Review all order details carefully. Once everything looks correct, finalize the order.
✅ When finished, the system creates the order and sends a booking confirmation to the customer. These steps apply to any customer or service booking within Frontdesk.