Overview
The Waitlist helps you efficiently manage overbooked services by storing clients who wish to join when spots open. It simplifies your workflow by showing all waitlisted entries across your business in one place.
How the Waitlist Works
1. Automatic Entry
When a session is full, clients can:
Join the waitlist for the service store
Get added manually by an admin
Be transferred from a cancelled booking
2. Global Waitlist View
The Waitlist page shows:
Added on
Client name
Email
Phone number
Service
Schedule
3. Manage Entries
From the Waitlist page, you can:
Remove a client
Send an email
4. Email Notifications
Clients automatically receive:
Waitlist confirmation
Notification when a spot is available