Overview
Membership Benefits allow you to offer exclusive privileges to your members—either through access-based benefits or discount-based benefits.
These benefits determine what your members can do once they’ve subscribed and how they interact with your services and products.
In Omnify, benefits are divided into two main types:
Access Benefits – control what members can access
Discount Benefits – apply special pricing or discounts
This article explains both types in detail, along with examples and best practices for setting them up.
Access Benefits
What It Does
Access Benefits define where and how a member can use their membership.
You can restrict or grant access to specific services, products, or programs.
Where to Find It
Go to Dashboard → Memberships → Create or Edit Membership → Add Access Benefit
Configuration Fields
Field | Description | Example |
Benefit Name | Give a unique name to identify the access type. (Required) | “Yoga Only Access” / “All Facility Access” |
Choose what the benefit covers |
|
|
| Members can access all services | “Unlimited access to all classes” |
| Includes all services plus any retail products you offer. | “Access to all services and merchandise” |
| Restrict access to certain items or categories. | “Access only to yoga and meditation classes” |
Booking Restrictions | Limit the number of bookings a member can make per time period. | “2 classes per week” or “5 bookings per month” |
Use Cases
Gym or Studio Memberships
Grant access to specific class categories (e.g., Yoga Only Membership or Full Gym Access).Tiered Access Plans
Create Bronze, Silver, and Gold plans with increasing access levels.Family Memberships
Apply booking limits per family member to manage shared usage.
Best Practices
✅ Use Selected Services & Products to control access for specialized programs.
✅ Always define a Booking Restriction if you want to avoid unlimited reservations.
✅ Combine Access Benefits with Discounts to reward members for loyalty.
💰 Discount Benefits
What It Does
Discount Benefits automatically apply a special rate when members make a booking or purchase.
These can be percentage-based (e.g., 20% off) or fixed price discounts (e.g., $10 off).
Where to Find It
Go to Dashboard → Memberships → Create or Edit Membership → Add Discount Benefit
Configuration Fields
Field | Description | Example |
Benefit Name | A label that describes the discount. (Required) | “30% Off All Classes” / “$10 Off Retail Products” |
Details Included | Choose where the discount applies: |
|
• All Services | Discount applies across all bookings. | “30% off all programs and drop-ins” |
• All Services & Products | Discount applies to both classes and merchandise. | “10% off on all classes and studio gear” |
• Selected Services & Products | Choose specific services eligible for discounts. | “Discount on Personal Training only” |
Discount Type | Choose Percentage or Fixed Price. | “Percentage” = 25% Off / “Fixed Price” = $50 Off |
Redemption Restriction | Set the maximum value the discount can cover per use. (Required) | “USD 100 per redemption” |
Limit Redemption | Control how often the discount can be used. (Required) | “2 redemptions per week” / “5 per month” |
Use Cases
Loyalty Rewards
Offer recurring clients 10–20% off all bookings or specific services.Exclusive Member Discounts
Create product bundles or add-ons at special member-only rates.Seasonal Promotions
Offer “Holiday Memberships” with temporary discount benefits.
Best Practices
✅ Keep discount names clear and easy to recognize (e.g., “PT Discount 25%”).
✅ Use Fixed Price discounts for simpler, flat-rate offerings.
✅ Always set redemption limits to prevent unlimited usage.
✅ Combine with Access Benefits for premium plans (e.g., “Full Access + 15% Discount”).
🧠 Access vs Discount – Key Differences
Feature | Access Benefit | Discount Benefit |
Purpose | Defines what members can access | Defines special pricing or offers |
Affects | Bookings and service availability | Billing and checkout pricing |
Customization | Services, programs, or products | Percentage or fixed rate discounts |
Usage Limit | Restricts how often a member can book | Restricts how often a discount can be redeemed |
Best For | Controlling program access | Rewarding loyalty or offering perks |
🧩 Combining Both Benefits
You can use Access and Discount Benefits together to create tiered memberships with more value.
Example 1: Premium Access Plan
Access Benefit: “All Classes Access”
Discount Benefit: “10% off on Personal Training”
Example 2: Yoga Plus Membership
Access Benefit: “Yoga Classes Only”
Discount Benefit: “20% off on Workshop Events”
Example 3: Family Membership
Access Benefit: “All Family Classes Access (limit 5 per week)”
Discount Benefit: “15% off Add-on Purchases (Socks, Bottles, etc.)”
⚙️ Managing and Editing Benefits
After creating your membership, you can:
Edit benefit details directly under the Membership → Benefits section.
Add or remove Access and Discount Benefits at any time.
Adjust redemption limits or percentage rates as needed.
💡 Note: Edits to benefits will apply only to new memberships purchased after the change.
Summary
Benefit Type | Main Function | Ideal Use Case |
Access Benefit | Controls access to services and products | Class or facility-specific memberships |
Discount Benefit | Applies pricing advantages | Loyalty or promotional perks |
Both Combined | Creates premium or tiered memberships | High-value programs and long-term clients |
✅ In Short:
Use Access Benefits to define what members can access, and Discount Benefits to define how much they save.
Together, they form the foundation of a powerful and flexible membership structure in Omnify.