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Hold Payment

Pauses automatic payment collection for the selected subscription and any linked add-ons.

Vignesh Bhaskaran avatar
Written by Vignesh Bhaskaran
Updated this week

How to Hold Payments for a Subscription

Overview

Holding payments pauses automatic billing temporarily while keeping the subscription active. This is useful for delinquent payments or on-request holds.

Where It’s Used

  • Found under Clients → Subscriptions → Hold Payment

What Happens When You Hold Payments

  • Auto Pay and linked add-on billing are paused.

  • The subscription remains active but marked as Pending.

  • Auto recovery is paused until payments are resumed.

To Resume

You’ll need to retry the payment manually once ready.

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