Omnify sends 11 system generated emails to your customers. The following is the list of emails that are being sent-

  1. Welcome Email: Sent to a customer when they are added from the Dashboard. The Customer will receive an email with instructions to create their account.
  2. Booking Confirmation: Sent to the customer once booking is confirmed
  3. Booking Cancellation: Sent to the customer when booking is cancelled
  4. Pay-with-link: When a booking is made from the Frontdesk and the payment link is sent to the customer
  5. Class Modified: When changes to a class schedule has been made
  6. Class Re-schedule: When changes to a class time schedule has been made
  7. Class Reminder: Sent 24 hours prior to a class
  8. Event Reminder: Sent 24 hours prior to an event
  9. Wait list: Sent to the user when they are on the waitlist for a class
  10. Auto Pay Renew Success: Sent when classpack or membership is auto-renewed successfully
  11. Auto Pay Renew Failure: Sent when classpack or membership is auto-renewal fails

How to View Auto-Emails?

  1. Go to Dashboard, Click on marketing and then click on Auto-Emails
  2. You will see the list of Auto-Emails
  3. Click on View button to see the content of the Emails



How to edit Auto-Emails?

  1. Go to Dashboard, Click on marketing and then click on Auto-Emails
  2. You will see the list of Auto-Emails
  3. Click on Edit button to Change the content of the Emails. You can also change the Subject of the emails
  4. Once done, click on Save
Did this answer your question?