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How to Resolve Image/Picture Related Errors?
How to Resolve Image/Picture Related Errors?

Steps to troubleshoot & resolve image related errors in adding/uploading an image to a service in Omnify & enhance platform's visual appeal

Arun avatar
Written by Arun
Updated over a week ago

How to Resolve Image/Picture related Errors?

For classes and class packs, if you’re facing any errors while creating/editing a service with cover pictures, make sure the image adheres to the following properties:

  1. The image should have an aspect ratio of 2.024:1 (width : height). eg: 1390x686

  2. The image size should be under 2MB

For service store, if you’re facing any errors while uploading the service store cover photo, make sure the image adheres to the following properties:

  1. The image should have a resolution of at least 2160x764

  2. The image size should be under 2MB

Following the above recommendations should address any errors you're facing while adding/updating images to your service store.

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