Introduction
Omnify Payments enables your business to accept online payments instantly without the need to create a separate Stripe account. The onboarding process is simple, secure, and fully integrated into your Omnify dashboard.
This guide covers each step of the Omnify Payments onboarding flow, from entering business details to adding your payout bank account.
Before You Begin
✔ Ensure your business is located in a supported country
✔ Have your business documents, legal details, and bank information ready
✔ Only the business owner or an authorised representative should complete the onboarding
Step-by-Step: Setting Up Omnify Payments
Step 1: Access the Omnify Dashboard
Log in to your Omnify Dashboard.
From the left panel, go to Payments → Omnify Payments.
Click Get Started to begin your onboarding.
Step 2: About Your Business – Choose Your Business Type
You will first be asked to select the legal entity of your business.
Business type options include:
Individual / Sole Trader
Company
Non-profit
Partnership
Other registered entities
If you have not formally registered your business, choose Individual / Sole Trader.
Click Continue to proceed.
Step 3: Personal Details – Verify Your Identity
Stripe (our payment provider) requires identity verification for compliance and security.
You must enter:
Legal first and last name
Email
Date of birth
Home address
Phone number
Click Continue.
Step 4: Business Details
You will now be asked to describe your business and how you earn money.
Option A – Enter your Website
If you have a website, enter your URL where you sell or promote products or services.
Requirements:
The website must show your services/products
Cannot be under construction
Cannot be a generic domain (e.g., linktree)
Option B – Add a Product Description
If you don't have a website, enter a short description of your business.
Example:
"I run youth fitness classes and birthday party events. Parents purchase class packs and memberships through our studio."
This must describe:
What you sell
Whom do you sell to
How do you charge customers
Click Continue.
Step 5: Add an Account for Payouts
This is where your earnings will be deposited.
You will need to provide:
Bank account currency (e.g., USD, GBP, AUD)
Country of the bank account
Sort code / Routing number
Account number
Confirmation of account number
A legal notice will appear confirming authorisation.
Click Continue.
Step 6: Review & Submit
Before completing:
✔ Ensure all details are correct
✔ Ensure legal and bank information matches official documents
✔ Submit your onboarding for verification
Once submitted, you will be redirected to Omnify Payments, where your business will display a Pending Verification status.
Verification typically takes between a few minutes to 24 hours, depending on documentation.
After Activation
Once Omnify Payments is active, you can:
Accept payments for all bookings
Charge clients via the front desk
Enable Auto-Pay for subscriptions
Issue refunds
Track payouts and transaction history
Troubleshooting
Issue | Cause | Solution |
“Website not accepted” | Generic or incomplete website | Add a product description instead |
Verification pending too long | Missing documents | Check email for Stripe requests |
Bank account rejected | Incorrect account or routing number | Re-enter bank details accurately |
Payments disabled | Unsupported country | Use alternative payment methods |
Need Help?
If your onboarding stalls or you receive a Stripe verification email, contact Omnify Support.
Our team can review your setup and assist with verification steps.