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Create and Sell Gift Cards in Omnify

Gift Cards are a great way to attract new customers and offer flexible gifting options to your existing clients. In this guide, you’ll learn how to create, customise, and sell Gift Cards on your Omnify storefront.

Vignesh Bhaskaran avatar
Written by Vignesh Bhaskaran
Updated over a week ago

🪜 How to Create a Gift Card

Step 1: Access the Gift Card Creation Page

  1. Go to your Dashboard → Services → Products.

  2. Click Create a Product.

  3. Select Gift Card from the available product types.

Step 2: Basic Details

  1. Enter a Title for your gift card — for example:
    ​ “Gift Card”, “Give the Gift of Wellness”, or “Omnify Gift Certificate.”

  2. Add a Description that highlights the benefits or purpose of the gift card.

    Example: “Perfect for birthdays, holidays, or just because! Give your loved ones the freedom to choose from our range of classes and services.”

  3. Upload a Gift Card Image (PNG or JPG, up to 2MB) to make it visually appealing on your Service Store.

Step 3: Pricing Options

Decide how customers can purchase your gift cards:

  • Enable Clients to Enter a Custom Amount:
    ​     Allow clients to decide the value of their gift card. You can set a minimum and maximum limit.

  • Add Denominations:
    ​     Offer predefined values such as $25, $50, $100, etc. Click + Add Denominations to add these options.

💡 Tip: Use clear denominations or rounded values to make selection easier for customers.

Step 4: Applicable To

Determine where the gift card can be redeemed:

  • All Services & Products: The gift card can be used across your entire store.

  • Selected Services & Products: Choose specific offerings where the card will be applicable.

Step 5: Expiry Settings

Choose whether your gift card will expire or never expire:

  • Never Expires: The card remains valid indefinitely.

  • Set Expiry: Specify the number of months or days from the date of activation.
    Example: “Expires 6 months from date of activation.”

🕒 Pro Tip: Setting an expiry can help manage redemption timelines and accounting.

Step 6: Publish Your Gift Card

Once all details are filled, click Publish (top right). Your Gift Card will now appear on your Service Store.

Step 7: Enable Gift Cards on Your Storefront

To make the Gift Cards page visible to clients:

  1. Go to Settings → Service Store.

  2. Toggle on the Gift Cards Page.

✅ That’s it! Your Gift Card is now live and ready for customers to purchase.

💳 How Clients Can Purchase a Gift Card

Step 1: Visit the Storefront

Clients can visit your Service Store and click on Gift Cards to view the available options.

Step 2: Choose a Gift Card

They can:

  • Select a preset denomination, or

  • Enter a custom amount (if you’ve enabled this feature).

Step 3: Add Recipient Details

  1. Enter the recipient’s name, email, and a personalised message.

  2. Choose the amount or denomination.

  3. Click Proceed.

Step 4: Complete Purchase

  • Accept the Terms and Conditions.

  • Proceed to checkout and complete payment.

The recipient will receive an email with:

  • Their Gift Card code,

  • The value of the card, and

  • A redemption link they can use at checkout.

🧠 Tips for Managing Gift Cards

  • Use attractive titles and images to improve conversions.

  • Encourage customers to gift services for occasions like birthdays or holidays.

  • Regularly review expiry timelines and usage reports under your dashboard.

  • Combine gift cards with promotional campaigns for seasonal sales.

✅ Summary

  • Create a new Gift Card under Services → Products.

  • Customise pricing, applicability, and expiry.

  • Publish and enable the Gift Card page in your Service Store.

  • Clients can then buy, send, and redeem gift cards easily online.

🎉 You’ve successfully set up Gift Cards in Omnify — ready to help your clients share the gift of experiences!

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