Functionalities of Auto-Emails
Omnify sends 15 system-generated emails to your customers. The following is the list of emails that are being sent-
Welcome Email: Sent to a customer when they are added from the Dashboard. The Customer will receive an email with the login credentials to log in to the service store and make the booking.
Booking Confirmation: Sent to the customer once the booking is confirmed
Booking Cancellation: Sent to the customer when booking is canceled
Pay-with-link: When a booking is made from the Frontdesk and the payment link is sent to the customer
Class Modified: When changes to a class schedule have been made
Class Reschedule: When changes to a class time schedule have been made
Class Reminder: Sent 24 hours prior to a class
Event Reminder: Sent 24 hours prior to an event
Waitlist: Sent to the user when they are on the waitlist for a class
AutoPay Renew Success: Sent when classpack or membership is auto-renewed successfully
AutoPay Renew Failure: Sent when classpack or membership is auto-renewal fails
Add Team Member- Sent to a team member when they are added to access the Dashboard by the Admin
Disable Team Member- Sent to a team member when their access to the Dashboard has been revoked by the Admin
Delete Team Member- Sent to a team member when their access to the Dashboard has been removed permanently by the Admin
Re-enable Team Member- Sent to a team member when their access to the Dashboard has been re-assigned by the Admin
How to View Auto-Emails?
Go to Dashboard, click on marketing and then click on Auto-Emails
You will see the list of Auto-Emails
Click on Customize Email button to see the content of the Emails